• Close up of a metallic stop-watch clock face with both minutes and seconds hands, with text saying Responsive, Answers when you need them.
  • Close up of an old fashion compass with a brown outer casing and white face, with the red compass tip pointing north, with text saying Integrity, A partner you can trust.
  • Close up of a precision metallic wrench with gauge to read pressure, with text saying Excellence, Results beyond expectations.
  • A light bulb that is not lit up sitting on a gray background at an angle, with text saying Creative, Solving your challenges.

Compliments by Region

Donna Wilson:
Kelley Drye & Warren LLP

As lawyers who have handled a wide variety of complex class action litigation, we would not think of using anyone other than CAA.

Spencer Lempert:
ITOCHU International Inc.

I have rarely worked with an organization as helpful, responsive, attentive to detail and timely in the performance of their services as Class Action Administration, Inc. (CAA).

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JND Class Action Administration LLC


JND’s Class Action Administration LLC has been delivering premier services with excellent results to clients nationwide for 15 years. Voted Best Claims Administrator five years in a row, CAA is proud to be trusted by law firms and Fortune 500 companies to manage their settlements with the utmost integrity.

  • Icon image of a white treasure map with directions to x marks the spot representing pre-settlement consulting.

    PRE-SETTLEMENT

    CAA can creatively resolve many administrative challenges using the insight gained from handling hundreds of class action cases. We provide FourThoughtSM, a consultative service that creates a roadmap for effective settlement administration based on our experience and the published book,
    The Four FactorsSM. Contact CAA for a FourThoughtSM session before settlement terms are finalized.

    More

  • White outline of a mail envelope on a red background representing notification services.

    NOTICE PROGRAM

    Effectively notifying class members is the single most influential factor in determining class participation rates. CAA is well-versed in many notification methods. Our expertise in the design and implementation of class-friendly notice programs provides clients with creative and cost-sensitive options. Our websites are created quickly and look professional. We also take care of all published media notices.

    More

  • White outline of a paper form on a red background representing claims processing services.

    CLAIMS PROCESSING

    We consult with attorneys to design the optimal approach for filing and processing claims. Our forms are complete, easy to understand, and request comprehensive information. When combined with efficient processing, the result is accurate and timely claims processing - one of CAA's greatest strengths.

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  • White united states dollar symbol representing benefit disbursement services.

    BENEFIT DISBURSEMENT

    CAA has disbursed nearly a billion dollars in settlement benefits in a wide variety of forms: checks, wages, credits, gift cards, vouchers and electronic benefits. CAA’s analysts develop the necessary computer programs to implement these allocation methodologies. We routinely serve as escrow agent, manage all necessary tax reporting, and provide account reconciliation.

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EXCELLENCE

CAA’s team of professionals is passionate about providing outstanding service to our clients and class members. The dedication of our project teams allows us to focus on the details of each case and provide consistently superior service. Our clients testify to CAA’s consistently excellent results. Compliments

RESPONSIVE

Having your calls answered by a person seems to be a thing of the past; enjoy the refreshing experience of real people at your service. We listen to your needs. We timely respond to your emails with concise answers. Our Rocky Mountain location enables us to cover critical business hours for all time zones.

CREATIVE

From initial discussions with clients to case wrap-ups, we employ the experience gained from hundreds of class settlements to identify creative solutions to address case-specific challenges. Our clients frequently compliment CAA for identifying “outside the box” options. Let us help solve your challenges.

INTEGRITY

Integrity means always doing the right thing. At CAA, this starts during the proposal process when we are forthright and provide accurate, comprehensive cost estimates. During a project, integrity is demonstrated through consistently meeting deadlines. Our clients repeatedly use CAA because they trust us.

Click on the links below for descriptions of settlements CAA has administered, arranged by case type. Contact CAA to learn more about how we can assist you with your next class action settlement.

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Award Winning Administrator Logo
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Request a Proposal 720-540-4422
  • Icon image of a white capitol building on red background symbolizing CAFA notification.CAFA Notification
  • Icon image of a white padlock on red background symbolizing a fixed price offer.PriceLockSM
  • Icon image of a white computer mouse on red background symbolizing filing claims electronically online.EasyClaimSM
  • Icon image of a white knight chess piece on red background symbolizing expert special master work.Special Master
  • Icon image of white data points plotted and connected into a jagged line like a graph on a red background symbolizing damage modeling.Damage Modeling
  • Icon image of a white puzzle piece on a red background symbolizing creativity and thinking ahead.FourThoughtSM
  • Icon image of a white capitol building on red background symbolizing CAFA notification.

    CAFA Notification

    If you are the defendant of a class action case subject to CAFA, you have 10 days from the date of filing the proposed settlement to send the CAFA notice. We will handle all aspects of your next nationwide CAFA notice for only $1,575, and can mail notices within one business day. More

  • Icon image of a white padlock on red background symbolizing a fixed price offer.

    PriceLockSM

    Wish there were fewer variables to worry about in your settlement negotiation? Choose CAA's PriceLockSM option to lock in a fixed price for settlement administration. With PriceLockSM, you can confidently know class administration costs before you start. More

  • Icon image of a white computer mouse on red background symbolizing filing claims electronically online.

    EasyClaimSM

    EasyClaimSM is CAA's proprietary online claims submission system. It allows class members to submit claims securely using a web browser. EasyClaimSM is fast, flexible and economical. More

  • Icon image of a white knight chess piece on red background symbolizing expert special master work.

    Special Master

    As an independent third party, CAA has a history of supervising court orders and reporting on activities in a timely manner. In the appointed role of special master, CAA will officially manage controversial settlements. More

  • Icon image of white data points plotted and connected into a jagged line like a graph on a red background symbolizing damage modeling.

    Damage Modeling

    We're not attorneys...we're experts at analyzing data. Our reputation for independence empowers CAA to develop damage estimates that both parties can rely upon when attempting to reach settlement. More

  • Icon image of a white puzzle piece on a red background symbolizing creativity and thinking ahead.

    FourThoughtSM

    FourThoughtSM is a consultative session to develop a roadmap for settlement administration and apply The Four FactorsSM to your specific case. Many administrative challenges can be creatively resolved using insight gained from handling hundreds of class action cases. Call today to schedule your FourThoughtSM session. More

FourThought: Insight When You Need It

Schedule Your FourThought Session

To schedule a FourThought discussion, simply fill out and submit the form below. You may also schedule a session by calling 720-540-4422.

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Have a class administration question?

Ask the Expert.

  • Can the class be administered?
  • Is your notice plan the best practicable?
  • Is your settlement agreement deficient?
  • How many class members will participate?
  • Can your administration plan be more cost efficient?

For these and other questions, FourThought gives you the insight you need, when you need it.